1) I find that staff was caring, competent and had compassion?
Strongly AgreeAgreeDon’t KnowDisagreeStrongly DisagreeN/A
2) I find that staff had clear communication skills?
3) I find that staff was being honest and transparent?
4) The unit is clean and is operating at a high standard?
5) I was treated with dignity and respect?
6) Do we involve you as much as you like in decisions about the care of your loved one?
7) The support we provide your loved one was centred around their needs, wishes, beliefs and traditions?
8) My loved one feels safe in the service?
9) Information is always provided to me should there be any changes made to my loved one’s care?
10) My loved one has a fixed and structured week with meaningful activities and all their appointments is attended to with constructive feedback?
This is how we can improve our service?
Additional Comments
